An emerging E-Learning Company seeks to establish a Balanced scorecard and competencies for its leadership in line with the business objective.
One of India’s fast growing E-Learning organizations was keen establish clear accountabilities and drive superior performance of its leadership team in line with its growth strategy. The organization also wanted to map existing and required leadership competencies to proactively tailor development in light of future plans.
The IN3X team worked jointly with the leadership to reiterate
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the vision of the organization, map strategies for the future and define critical success factors. Using the balanced scorecard design approach an organization level scorecard was developed. This was cascaded and the KPIs for each member of the leadership aligned
to the business objectives were defined. The client is currently in the 1st cycle of the BSC rollout and IN3X is supporting the collation of performance data and linking it to variable pay
Further, using a behavioral event interview based approach; past success factors were analyzed to identify the determinants of success in the organization. Based on these inputs, the expected leadership competencies were defined and validated with the client. A peer feedback process was implemented to seek feedback on the leadership competencies for each leadership team member and individual development reports and IDPs were put together.