Client Feedback
Name:
Project Title:
Project Duration:
From:
To:
(mm/dd/yyyy)
Based on your experience with IN
3
X how you would rate our performance on the following aspects
1.Knowledge and Competence
Excellent
Very good
Good
Fair
Poor
No Basis
A.
Technical expertise and Competence
B.
Understanding of the business, as well as your needs and objectives
C.
Application of knowledge to provide practical and innovative solutions
D.
Interpersonal and Facilitation Skills
E.
Preparedness for meetings
2. Relationship Management
Excellent
Very good
Good
Fair
Poor
No Basis
A.
Accessibility
B.
Ability to consider views and assimilate them without imposing own views
C.
Ability to keep you informed regarding progress or delays.
D.
Ability to establish an amiable and friendly working relationship
E.
Ability to communicate without using jargon
3. Quality of Work deliverables/ output
Excellent
Very good
Good
Fair
Poor
No Basis
A.
Ability to provide well-researched and sound advice
B.
Presentation (Accuracy, visual appeal and structuring) of deliverables
C.
Ability to complete the work productively in the committed time frame
D.
Ability to achieve the desired results for you
E.
Relevance of the deliverables
4. Overall Feedback
Based on all the experiences you have had with IN
3
X, how would you rate your overall experience?
Excellent
Very good
Good
Fair
Poor
No Basis
Given the opportunity and needs, would you want to engage IN
3
X service in the future?
Yes
No
Key Strengths
Areas of Development
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3
X Consulting. All rights reserved.
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